Shipping policy
At OzGrass, all orders are shipped via freight and pricing is calculated based on your location, order size, and product type. We do not display flat-rate shipping at checkout — instead, we provide personalised freight quotes to ensure you get the most accurate and competitive rate.
How It Works
- Place your order or submit a freight quote request via our website
- Our team will contact you with a freight quote based on your delivery address and order details
- Once you approve the quote, we'll confirm your order and arrange dispatch
Delivery Timeframes
Delivery timeframes vary depending on your location within Australia. We'll provide an estimated delivery window when we confirm your freight quote. Most metro areas receive orders within 3–7 business days from dispatch.
Where We Deliver
We deliver Australia-wide, including regional and rural areas. For remote locations, additional freight charges may apply and will be included in your quote.
Questions?
Contact our team on 1300 614 670 or email info@ozgrass.com.au (Monday–Friday, business hours).
